Refund & Cancellation Policy
Clear institutional rules governing annual entrepreneur membership fees, the 48-hour review cooling period, renewal rules, and gateway transaction reversal cycles.
1. Overview of Annual Membership Fee
The Entrepreneurship Development Council of India (EDCI) operates as a premier national entrepreneurship facilitation body. The annual membership fee of ₹10,000 supports institutional verification, pan-India chapter allocation across 6 Zones, state-level network administration, server perimeter defenses, and the national SEO/GEO discovery directory.
⏱️ 48-Hour Cooling-Off Review Period
EDCI provides a 48-hour cooling-off window from the exact timestamp of initial membership checkout. If an applicant requests cancellation within 48 hours of payment, and prior to submitting their business portfolio for administrative review, a full refund will be granted minus nominal gateway processing charges (maximum 2%).
2. Non-Refundable Scenarios
Membership fees become strictly non-refundable under the following conditions:
- Portfolio Under Review or Approved: Once the member submits their business portfolio to the administrative review queue, Council verification resources have been committed.
- Post 48-Hour Submissions: Cancellation requests submitted after 48 hours from the transaction timestamp cannot be refunded.
- Annual Membership Renewals: Voluntary renewal payments are non-refundable once the updated 1-year validity has been appended.
- Disciplinary Revocation: Accounts suspended or terminated due to deceptive business submissions, fraudulent activity, or violations of Indian law are ineligible for any refund.
3. Refund Initiation Protocol
To submit a valid refund request under the 48-hour cooling-off policy:
- Send an email to membership@edci.in with the subject line:
Refund Request - [Order ID] - [Member Name]. - State your registered login email, WooCommerce Order ID, transaction date, and rationale for cancellation.
- The Council accounts desk will audit the timestamp, verify that no portfolio moderation has commenced, and approve the reversal.
4. Reversal Settlement Timeline
Approved refunds are dispatched through our payment partner (Razorpay) directly to the original funding instrument (Credit Card, Debit Card, Net Banking account, or UPI VPA). Settlement occurs within 7 to 10 business days depending on your banking provider’s clearing cycle.
5. Chargeback & Dispute Safeguards
Members are encouraged to contact the EDCI support desk directly prior to initiating bank chargebacks. Initiating unwarranted bank chargebacks without prior grievance submission may result in temporary portal suspension pending dispute resolution.
Questions Regarding Council Policies or Statutory Compliance?
Our National Secretariat and statutory desks are available to address your inquiries within 24–48 business hours.